Politique de confidentialité

BSUME values your privacy and is committed to protecting your personal information. This Privacy Policy (hereinafter referred to as the “Policy”) applies to our website (including subdomains of our website, or our mobile, tablet, computer and other applications). Please read this Privacy Policy carefully and completely before using this service for the first time to ensure that you fully understand the terms and conditions. Your continued use of this service means that you agree to all the provisions of this Privacy Policy.

1. Information Collection

We solemnly promise that during your use of this service, we will not actively collect and store any personal identification information on your device, including but not limited to name, ID number, contact information (such as phone number, email address), device hardware serial number, geographic location information, etc., nor will we obtain private data such as photos, documents, other media files and application lists stored on your device. Only when you voluntarily submit specific information for specific functions (such as actively leaving contact information to feedback problems to customer service) will the relevant information enter our processing process.

In order to maintain the basic operation of the website, optimize performance and ensure service security, our server will automatically record some technical information when you visit the website, and none of this information can be directly associated with your personal identity. For example:

Your device type (such as desktop computers, laptops, tablets, smartphones, etc.)
Identification by device model, operating system version (such as Windows 10, iOS 15, Android, etc.)
Browser type (such as Chrome, Firefox, Safari, etc.)
Your network connection details, such as whether you use a Wi-Fi network or a mobile data network (4G, 5G, etc.)
General network operator information
Page browsing records of your visits to this website, including browsing time, page URLs, link click sequence, etc. This information is only used to count website traffic trends, popular pages, and different device adaptations, so that we can optimize the website architecture and functional layout in a targeted manner and improve the access fluency of users of various devices.

2. Use of Information

Based on the collected non-identifying information, our technical team conducts in-depth analysis of the operation of this service under different device types, operating system versions, and browser environments, such as whether the video download speed is stable, whether there is a lag in page loading, and compatibility issues when decoding and playing videos in specific formats on different devices, etc., so as to accurately locate technical shortcomings, allocate resources for code optimization, server bandwidth adjustment, or format conversion algorithm upgrades, to ensure that no matter what device you use to access this service, you can enjoy an efficient and smooth video download experience, and reduce download interruptions and image quality damage caused by technical failures.

Using network connection and access behavior data, we build a security protection model to monitor abnormal traffic patterns in real time and prevent malicious attacks, such as large-scale DDoS attacks (distributed denial of service attacks) that attempt to paralyze servers and make services unavailable, or hackers frequently test vulnerabilities to try to intrude and obtain fictitious user data; timely identify and block suspicious web crawler behavior, prevent illegal crawling of website content and interference with normal service order, and make every effort to maintain the stable operation of the website to ensure that you can obtain video download services smoothly and without external malicious interference.

3. Information Sharing

We adhere to strict privacy standards. During the operation of our core business, we will never share any of your personal information or device-related information with any third-party commercial organizations, advertisers, data analysis companies, etc., to ensure the privacy purity of your use of this service and prevent you from receiving unexplained sales calls, spam, targeted advertising push, etc. due to information sharing. You can focus on video downloading needs without worrying about the risk of privacy leakage.

Only in extreme cases where laws and regulations clearly require and public power agencies such as judicial organs and administrative regulatory departments issue legal and valid legal documents (such as court summonses, search warrants, regulatory department investigation letters, etc.), we will disclose necessary information within a limited scope in accordance with the law, such as website access logs (removing personally identifiable parts) for cybercrime investigations, intellectual property infringement tracing and other judicial procedures, and fully cooperate with law enforcement justice, but we will do our best to protect your remaining privacy rights before and after disclosure, follow the minimum necessary principle to provide data, and avoid unnecessary information leakage.

4. Cookies and Similar Technologies

This website may use Cookies technology. Cookies are small text files that may be stored in the browser cache of your device when you first visit our website. Its core purpose is to assist in the realization of basic website functions, such as remembering your language preference. If you chose the English interface to browse last time, the English page will be automatically presented for subsequent visits to improve the convenience of operation; maintain your single browsing session status, so that you do not need to repeatedly verify your identity when you operate across pages during the video download process, ensuring the continuity of the process; statistics on basic data such as page dwell time and frequency of jumps to different pages help optimize the website. These cookies do not contain any personally identifiable information, only to improve the interactive experience.

You have full control over Cookies, and most modern browsers allow you to decide whether to accept, reject or delete Cookies. You can fine-tune Cookie-related permissions in the browser settings menu, usually in the “Privacy” or “History” related settings section, such as completely prohibiting, allowing only specific Cookies from this website, or setting Cookie expiration cleaning rules; if you choose to disable Cookies for this website, some convenient functions may be slightly affected (such as manually switching languages, occasionally re-login verification when downloading), but it will never affect the normal operation of the core video download service.

5. User Rights

Since we do not collect key personal information, you do not need to worry about the abuse of general privacy information. However, in the case of your active feedback (such as feedback to customer service about download problems with device screenshots, which may contain a small amount of device information), you have the right to contact us at any time and request to delete all the accompanying information you have submitted. We will respond immediately and completely remove it from the database and backup to ensure that no trace is left. You can communicate with us about service issues with peace of mind without privacy worries.

You have the right to be informed of the dynamics of this service in terms of privacy protection at any time. If you have doubts about this privacy policy, are curious about the operation of technical details such as Cookies, or are concerned about the adjustment direction of our privacy measures under changes in laws and regulations, you can consult through the customer service email in the “Contact Us” section at the bottom of the website, the online customer service window, etc. We will arrange professionals to answer your questions in a simple and easy-to-understand way to ensure that you are clearly aware of the privacy situation during the entire process of using the service on this website.

6. About GDPR Compliance Commitment

This service fully complies with the core principles of GDPR to build a privacy protection system. Although we do not involve large-scale personal data processing, we strictly discipline ourselves in key dimensions such as minimizing data collection, limiting storage period, ensuring data security, and respecting user rights. For example, in terms of data minimization, only the minimum technical parameters of the equipment required to maintain the operation of the service are collected; in terms of storage, short-term temporary storage rules are strictly followed, which is in line with GDPR’s strict control requirements for the data life cycle, ensuring that even in the face of occasional visits by users in the EU, their privacy rights and interests are fully protected under the high standards of the regulatory framework, allowing you to enjoy the convenience of borderless video downloads without fear of privacy compliance risks.

7. Policy Changes

This privacy policy will be adjusted in a timely manner with business expansion, technological innovation, and regulatory evolution. We will post a prominent announcement on the homepage of the website for any changes, and ensure that you can detect them in time in the form of scrolling banners, pop-up prompts (pop-up prompts for reading during the first visit to the new policy effective period) and other forms; at the same time, the revision date and summary of the key points of the changes are clearly marked on the policy change page, so that you can quickly compare the differences between the old and the new, and understand the new trends in privacy protection.

8. Contact Us

If you have any questions while reading this privacy policy, discover potential privacy risks, or want to provide feedback on your privacy experience while using this service, please feel free to contact us. You can send an email to: [email protected]. We promise to give you a detailed and professional response within 7 working days after receiving the email.